DISQUS

DISQUS Hello! Jim Kukral is using DISQUS, a powerful comment system, to manage its comments. Learn more.

Community Page

Jim Kukral

Web marketing podcasts
Jump to original thread »
Author

Scammers & Thieves Are Ruining The eBay Brand Experience

Started by Jim Kukral TheBizWebCoach · 6 months ago

I just tried to sell a computer on eBay and what happened? I got scammed. No, I didn’t lose any money, I’m too Internet geeky to get scammed that hard, but what did happen was this.

1. Over the 10 day auction I got 41 eBay messages asking me if they “ ... Continue reading »

3 comments

  • Your Next Auctions

    2 years ago

    LOL my friend had similar experience with eBay scammers from Nigeria. And I agree that the worst perpetrator would be eBay, they never clean up their own mess. You might want to try blind auctions on your next online auctions on eBay.
    reply
  • Jim Kukral

    2 years ago

    Here's the email I got back from eBay customer support to explain what happened.

    I fully understand the importance of this matter to you and I sincerely apologize for any inconvenience this may have caused you. After reading your email I immediately and thoroughly reviewed your account for you and found out that we cancelled your listing after determining that bidding activity on your item took place without the account owner's authorization. In order to limit the negative impact to you and the account owner, we temporarily suspended the bidding account and ended
    the listing in question.

    Jim, I am happy to report to you that I have now credited the $94.5 fee for your notebook and rest assured that any negative actions resulting from this listing, including unpaid item reports and negative feedback are taken care of. We encourage you to list your item again, either through the Sell Your Item process or through your third-party listing service.

    If you need further assistance, please don't hesitate to reply to this email and let us know.

    Sincerely,
    Gale

    eBay Customer Support
    reply
  • Aaron

    2 years ago

    I've had the exact same experience - twice - when trying to sell a laptop. First, lots of junk/spam emails, to which I do not respond, but instead dutifully report to eBay (not that it seems to make a difference.) Then the auction proceeds normally until, during the last minute of bidding, the item is bid up to an astronomical amount. (Like $4000 for a $400 laptop.)

    I tried to cancel the bids, but eBay's bid cancellation process is cumbersome, involving collecting the id of the bidder, the number of the item being sold, and submitting both on a separate page from the auction. (Hello? How about a simple button next to each bid - the seller can just click it to cancel the bid and block future bids from that user id.)

    These bids were apparently placed by longtime eBay members with good feedback, but they were obviously fakes. In the end, the entire auction was cancelled and I was refunded all of my listing fees. Obviously I'm glad for that, but I seriously doubt I'll try to sell anything on eBay again.
    reply

Add New Comment

Returning? Login