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I never shop in Circuit City because I have had a few bad experiences where I did not get help because I'm a woman and shop w/ a kid w/ me. Seriously. Twice got completely ignored. Once, they asked if I was bringing in my husband. What, are you serious?! Those salespeople would pee in their pants if they knew the limit on my Visa card. And the fact that besides what car my husband drives and our TV, I make all of the other purchase decisions for our household. And dude, it's 2008!
Whatever, I shop online most of the time, at BestBuy, and a few other department stores. (at Macy's where we bought our mattress the salesperson bonded with my daughter and they were even hugging at the end. let me tell you, that went far w/ me)
~ Elizabeth
Haha, that is the line of the century!
I know which HH Gregg you are talking about. (Ridge and Brookpark.) The only reason I shop there is because I have a college buddy of mine who works there and he gives me a break. If he didn't work there, I honestly would not shop there for the same reasons that you have.
That sales person is still working there and the bosses are probably oblivious of his moronic techniques. Unless you made a point of seeing management and telling them how they are losing business because of their sales staff's techniques, especially one in particular, how can they ever hope to improve their interaction with the public.
I used to be a salesman and the way that wanker acted in regards to you wanting to shop around was definitely the wrong thing to do and whilst you have every right not to go there again, I personally would have given them another shot.
I reckon the best bet would to ring management and tell them of your experience so that they can put some sort of action into place.
I get that this turned you off but you would think with your implied business background you would realize that one person is just that -- one person. To sware off a company because of how one person behaved one time is a litte short sighted. A good company can probably weed out folks like that from working there for long.
Try living in New York for a week and you will soon realize this is the norm! The opposite of NYC is Tokyo. Absolutely prefect service with no tipping. At McDonalds, KFC, etc. the tables and restrooms are spanking clean. Here in NYC (or anywhere else), places are full of shi......
Anyway to make a long story short...........I left and went to another dealership across town bought the exact same car, same color and everything. Wrote a check for 50% down and financed the rest and drove off the lot. I just couldnt help myself. I went back to the first car lot and found the first salesman. I parked, got out and walked up to him (his sales manager was standing there also) and I rather smugly said "you should have let me test drive that Buick earlier..... I just bought this one. Have a great day" You could see the color drain from his face.
Lesson to others.......never ever judge a person by what they look like, what they drive or what they wear. Heck I have a friend here in Kentucky that is a millionaire many times over..........he drives a 40 year old truck with rust on the sides and a dashboard full of papers and coffee cups all over the floor.
You just never know. BTW it was Hudson Automotive in Madisonville KY when they were on South Main Street.
Sorry, I don't buy your argument. It's your responsibility to ensure your sales team is on your message and tactics. It's your failure if not. Don't blame the sales person.