http://jimkukral.disqus.com/Web marketing podcastsenMon, 17 Nov 2008 16:01:18 -0000http://www.jimkukral.com/do-you-do-great-customer-service/#comment-3866768<p>often you hear 'horror stories' or encounters with a customer service rep... i mean i kinda understand their situation since it is a very tough job to have, receiving irate calls/customers on a daily basis and all... but i also appreciate excellent customer service, it says a lot about the company, i believe it only does nothing but positive things for the company... </p>KirkMon, 17 Nov 2008 16:01:18 -0000http://www.jimkukral.com/do-you-do-great-customer-service/#comment-3861506<p>Is there a way to get the actual mp3 version of this podcasts??</p><p>I listen to them on my mp3 player.</p>notengodineroMon, 17 Nov 2008 11:04:58 -0000